GENERAL TERMS AND CONDITIONS
CONTAINER PURCHASES
• Traditional Mahgany Collection
• Colonial Teak Collection
• Garden Teak Collection
• European Pine Collection
• British Campaign Collection (India)
• Venetian Mirrors
A. Order Confirmation:
All orders placed are confirmed by fax and must be signed and faxed
back to R&D Imports, Inc. (or a recognized agent thereof) in order
to be considered a firm order. Once an order confirmation has been signed
and faxed, the order cannot be cancelled. R&D Imports, Inc. retains
the right to accept changes in confirmed orders up to a maximum of 7
days after the receipt of the signed order confirmation.
B. Under-ordering:
In such cases as an order is deemed insufficient to fill a container,
R&D Imports, Inc. shall inform the customer and request additional
items to be ordered. Such additional items should be ordered within
5 working days of receipt of a request for additional items. Should
the customer fail to provide an order for additional items, R&D
Imports, Inc. reserves the right to either add additional items at its
own discretion (for which the customer shall be bound to pay), or to
cancel the order.
C. Over-ordering and Backorders:
In such cases as an order exceeds one container, but is deemed insufficient
for two containers, R&D Imports, Inc. shall inform the customer
and request a list of items to be excluded from the order. Such list
must be faxed to R&D Imports, Inc. within 5 working days of receipt
of a request for such list. Should the customer fail to provide such
list, R&D Imports, Inc. reserves the right to exclude items at its
own discretion. Customers may indicate if they wish excluded items to
be considered as backorders. Backorders shall always take precedence
over any new order received.
D. Packaging and Shipping:
R & D Imports, Inc. guarantees packing and shipping, plus or minus
15% of those items that are ordered.
E. Shipping Insurance:
Shipping insurance is available at customer's request.
F. Payment:
1. Payment is due within 17 working days of the container invoice date.
2. Payment should be by bank transfer to a bank account specified by
R&D Imports, Inc. or a recognized agent thereof.
3. If payment is not received by the due date, then a 3% per month interest
charge will be assessed, payable before the container is released to
the customer.
4. "Early payment" discounts will not be given for payments
received AFTER the "early payment" due date. There will be
no exceptions to this policy.
